Last Updated: June 2026
Welcome to Tech Dragon Support ("we," "our," or "us"). By booking or utilizing our local or remote technical support services, you ("the Client") agree to the following terms and conditions.
We provide local and remote troubleshooting, hardware repair, and software maintenance. We will employ industry-standard best practices and reasonable efforts to diagnose, fix, and optimize your systems.
Data backup is the sole responsibility of the Client. While we take every reasonable precaution to protect the safety and integrity of your digital files, software, and hardware configurations, data loss can occur unexpectedly during technical evaluations or repairs. You must back up all critical data before service begins.
PLEASE READ CAREFULLY: By engaging our services, the Client explicitly understands and accepts that technical repairs involve inherent risks. Tech Dragon Support and its individual technicians shall not be held legally or financially liable for any direct, indirect, incidental, or consequential damages including, but not limited to, data loss, system downtime, hardware failure, or human error that occurs during or after the provision of service, whether within or beyond our immediate control.
For remote assistance, you grant us permission to view and access your desktop environment via secure screen-sharing tools. You retain the right to terminate the remote connection session at any moment.
If you have any questions regarding these terms, please contact us at: techdragon.support@gmail.com